Global Mod Team
Join Date: Nov 2002
Location: Congleton - The centre of
Re: How long till I get my Coupe back?
Ode, if you're still reading, this might interest you.
An example of good service:
When I went to pick the car up he pointed out one of the rear light wells, in which the paint had been getting a bit dodgy. I hadn't asked about a respray of that because it still looked OK apart from up close, and I'd been told you couldn't remove the light housing, so thought it'd be difficult and expensive. He'd noticed the problem when working on the bootlid, and stripped and resprayed it - no extra charge.
On noticing that the rear bumper had some scratches across the top of it, he's also sprayed the whole bumper, despite only quoting for one corner. When I went the first time he was valeting it. I asked if I was better giving him an hour or so to finish it off, the reply: "Yeah, if you give me an hour, I've noticed a few little stone chips on it, I'll touch them up for you as I go round".
You just can't beat that kind of 'do the best job we can' attitude.