Well, glad that one person has had a refund - unfortunately the guy I am chasing a refund for has had no such luck. I have been leaving voicemails for Chris/Lars at Gazzella on a daily basis, requesting a call back - not a squeak.
L111GTV - well done! I don't suppose you took note of that international number he called you from? PM me if you have it...
Hi Swallow and thanks, sorry for late reply, we have been on holiday for past week.
To answer your question; the phone only identified the call as 'international' that's all.
IMHO the threat of copying this thread to his suppliers was the real deal maker.
I suggest they would drop him as a distributor because such trading could damage their reputation, i.e. If his suppliers drop him he has no business.
Finally, he did tell me he had a pseudomym (fake identitiy) on this forum (so he may have many?). I understand that is contrary to the rules of this forum, i.e. suppliers MUST be transparent. This is one for the moderator as he may be able to trace common IP addresses and seek assurance from suspected posts of their true idnetity.
Anyway, 6+ years of trying eventually paid off and he paid up. I am done on this issue now and will sign off this thread as it has already taken up too much of my life.
I wish all the best to those who only seek a fair and equitable settlement and hope that Lars/Chris turns over a new leaf and trades responsibly.
Mutual respects and trust are essential in any business transaction. I do hope Lars/Chris treats his existing and future customers with such i.e. 'we are real people (and not comodities) who can't afford to lose hundreds or thousands of pounds an spend hours and years chasing what is righfully owed'.