Apology to Jamie in Royston
Hi, Since my last post i have been out of the country on holiday which is why i have not responded to the previous thread regarding the garage in royston.
I can assure you i do not work in the motor industry and am not intentionally trying to harm them and the reputation of the garage, i was simply asking if anyone else had experienced any problems with them which is generally what a forum is often used for. This certainly is not a smear campagn or anything like that, it was simply my first post on this forum.
I in fact went to see them because it is clear they have a very good reputation.
I was pleased with many aspects of the service but there was still smoke coming out of the back of my car on the drive home which was very worrying. I was annoyed and the subsequent issues were an oil leak and handbrake problem, both of which had not been identified. I had explained before the service that there was smoke coming from the back of the car so i had specifically asked them to look into this issue.
This is why i felt the need to ask the question on this forum.
Please accept my apologies and I will be in touch with the garage on Monday to speak to them to resolve this.