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(Post Link) post #1 of 42 Old 18-01-08 Thread Starter
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alfa piccadilly

Has any anyone had any bad experience of Piccadilly? in Knaresbotough?
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Re: alfa piccadilly

(moved to general alfa discussion)

Last edited by OperationAlfa; 18-01-08 at 15:55.
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Re: alfa piccadilly

yes, Why?
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Re: alfa piccadilly

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Originally Posted by GTsarfab View Post
Has any anyone had any bad experience of Piccadilly? in Knaresborough?
No, have you?
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Re: alfa piccadilly

just looking to bu an alfa from them and was wondering what their service was like?
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Re: alfa piccadilly

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yes, Why?
Because you posted the question in the "Introduce Yourself" section.

I moved it to somewhere where you will have a better response. Trying to help.

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Re: alfa piccadilly

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Originally Posted by GTsarfab View Post
just looking to buy an Alfa from them and was wondering what their service was like?
Oh, I see.

I bought my current 156 from them last May and would definitely recommend them to others.

Have you spoken to anyone from Piccadilly yet?
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Re: alfa piccadilly

no one yet, just wanted to get a feel for the dealership. before i buy.
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Re: alfa piccadilly

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no one yet, just wanted to get a feel for the dealership. before i buy.
I bought my car from the brand manager, David Whitton. He's a member here and posts regularly.
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Re: alfa piccadilly

Best way to get a feel for the dealership is to pay them a visit and get a test drive.
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Re: alfa piccadilly

no, none yet, i was just trying to get a feel for the dealership.
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Re: alfa piccadilly

I bought my 147 from them and would recommend them
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Re: alfa piccadilly

I have bought a Ti from them, get ita the end of the month.

Ive never been though! - its all phone and E mail.

Seeing as every other Alfa delaer Ive ever dealt with never follows anything up, its been good thus far!

If my car turns out to be a pink Panda though, I may change my mind...
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Re: alfa piccadilly

Got my current Brera from them in November and used them for servicing and warranty work a couple of times.

Have always found them to be excellent.
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Re: alfa piccadilly

It's OK for service. But they know they are the only dealer for miles around and you pay through the nose for it.

Although the only time my 156 broke down (with MCF) was a mile down the road from there, after a service.
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Re: alfa piccadilly

yeah - drove past



loadsa times




sorry
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Re: alfa piccadilly

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Originally Posted by Quadrofoglio View Post
It's OK for service. But they know they are the only dealer for miles around and you pay through the nose for it.

Although the only time my 156 broke down (with MCF) was a mile down the road from there, after a service.
True - but to be fair it is the same for most Alfa dealers, once north of around Manchester the gap is 50 - 60 miles between minimum, or 120 (newcastle - edinburgh). i bought mine from them, obviously due to the distance have never used them for servicing - it just wasn't practical. Get's split between a local indy and Western in Edinburgh depending on where I am.

Found them to be excellent when I bought mine from them.
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Re: alfa piccadilly

When I was looking to buy a 159 I drove to Knaresborough from Blackburn with my wife and baby boy (that's rather a long way) and chatted with the sales rep who then looked at my car re part ex and promised someone would phone me to discuss a deal the next day.

Unfortunately they never did, which I wasn't very impressed with.

The following week I travelled equally far in the opposite direction and fortunately had a much better experience at another dealer, who got my business in return.

Looks like exception rather than the rule given other positive comments, but sadly dealers never seem to get the perfect 10 do they...
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Re: alfa piccadilly

For servicing ive found them very good - obviously quite near York for me. For getting spare parts they are excellant and always have them that week for me to pick up at weekend. Mechanics and parts guys are very very helpful.
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Re: alfa piccadilly

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When I was looking to buy a 159 I drove to Knaresborough from Blackburn......

The following week I travelled equally far in the opposite direction..
Ireland?
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Re: alfa piccadilly

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I bought my car from the brand manager, David Whitton. He's a member here and posts regularly.
And as if by magic. If there are any questions you would like to ask, please feel free GTsarfab.

David
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Re: alfa piccadilly

On service - faults not sorted, calls not returned, jobs not done. I've not complained to the MD though and perhaps should have done. Staff are friendly. Sales - As good a deal as anywhere. They've survived the cull.

Overall I would probably buy again but questions over service.
 
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Re: alfa piccadilly

If you have any outstanding issues please PM me and I will endeavour to get them resolved for you 348azeus
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Re: alfa piccadilly

Bought my 159 from them (was their demo) and felt v satisified with the service I received.
When I thought there were issues with the cars ride quality (thumps and bumps from the suspension) though I got the usual response "Thats what they do - or it's within margins". I know it's difficult to spot genuine faults amongst the customers 'It doesn't sound right' complaints but they certainly didn't believe my opinion even though I do around 500 miles a week in the bloody thing! It was only when the steering started groaning when turning in to and out of junctions and they actually had something definite to cure did the steering rack get changed, and lo and behold all the bumps and thumps disappeared.
Again I appreciate that their response was no different then any other garage would have been and maybe I should have been more forceful (not my style - don't believe you you get better service by ranting and raving - in fact the opposite).

Also I haven't found the sales guys over enthusiastic regarding sales enquiries. I've been looking at changing the 159 for another or maybe a Spider but they're obviously making enough money without my little bit cos they seem to across as if I'm mot worth their time or interest. Maybe they only get excited about definite sales? Well it will be a definite sale but what and who with will all depend on how the garages I visit come across.

Apart from those couple of little moans the service staff are always helpful and generally I'm still v satisfied.

What goes around usually gets dizzy and falls over.
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Re: alfa piccadilly

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Ireland?
Not that far My happier buying experience was at a well known dealership in Cheshire (whose after sales I have not found anything like as impressive )
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