Re: Rear Windscreen Smash
Yeah I was a bit miffed at that too. I work at a real small company and I get treated like part of the family, my bosses respect me and in turn a respect them.
In Big Companys it must be hard to become anything more than a number.
I will be boycotting autoglass too because they were pretty useless anyway.
My smash happened on a sunday at 2pm. The fella told me they would fix it by 5 at the local branch and I was to wait for a call telling me to drive there. Per chance I was on my way past and they weren't even open on a sunday!!! So I called them they said they'd get it replaced the next morning and in the mean time they'd send someone out to weatherproof my car. Turns out the weatherproofing man doesn't start til 10pm!!! I mean WTF?? Since when does weather only start at 10pm!!!
Called RAC AutoWindScreens when it first happend they were very helpful told me to phone my insurance company to see if they would let them do it but my insurance company prefer to use Autoglass which wasn't an issue at first because they said the were able to do it that day. Which id pushed for RAC but you know hindsights 20/20