Guard-X Protective Treatment - Alfa Romeo Forum
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(Post Link) post #1 of 28 Old 05-10-09 Thread Starter
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Guard-X Protective Treatment

My new Mito was due to be delivered last week, but the dealership managed to 'lose' it and have now told me it won't be with them until the end of the week.

As a gesture to say sorry the dealership manager informed me he would have it treated with the protective coating.

Now call me synical but it occurred to me that what he was offering is an invisable freebie!

Is there any way for me to know 100% that this treatment was applied?
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there will be a sticker on the windscreen....but anyone can put that on...and you should have a bag of products in the boot...thats the only way i knew i had it...or maybe not???
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is this for the interior or exterior ?...
 
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When it's an irrefutable fact that these invisible protectors can have their thickness measured by a micrometer I'm not convinced! Anything used as a protective coating that does not allow it's thickness to be verified/measured and is also invisible, sounds like an invention by Merlin to me! :
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(Post Link) post #5 of 28 Old 05-10-09 Thread Starter
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is this for the interior or exterior ?...
Well he has told me he would have both interior and exterior treated!

I feel that after losing my car and delaying my pick up date by a couple of weeks I should be entitled to some sort of compensation, just a gesture to say sorry.. but I really don't know how to tell if they have actually applied it or if they have just stuck on a sticker and said yes we have done it!!
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Good reply. Now how can one check it out?
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(Post Link) post #7 of 28 Old 05-10-09 Thread Starter
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Also going slightly onto another topic...

The dealer told me that part of the delay was because the roof spoiler had not been fitted. He said that it is not something that is fitted to the car at the factory, but at the port when it arrives in the UK.. Aparently it wasn't noticed until the last minute that it hadn't been fitted therefore another delay whilst they did it.

Does anyone know if this is actually true, or just another attempt to deflect my attention from the fact that they lost it?
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Quote:
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Also going slightly onto another topic...

The dealer told me that part of the delay was because the roof spoiler had not been fitted. He said that it is not something that is fitted to the car at the factory, but at the port when it arrives in the UK.. Aparently it wasn't noticed until the last minute that it hadn't been fitted therefore another delay whilst they did it.

Does anyone know if this is actually true, or just another attempt to deflect my attention from the fact that they lost it?
When it comes to asking Alfa anything about their distribution network you might as well talk to a brick wall. Don't believe anything they say about where the car is or in what state it's in. I ordered a stock Lusso Mito and that took forever and a day to get delivered and I was never able to get any sort of precise information about where it is or at what part of the delivery stage it's at.

I find it unlikely they were able to get such detailed information as 'the roof spoiler hasn't been fitted yet'.

When they say they 'lose it', it was explained to me that when the car goes into delivery stage - where it's ready to be loaded onto the transporter - they get no more updates about it. I have a few theories about that. One of which is that the dealer or the distribution network only let the transporter go when its stocked full of cars.
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Quote:
Originally Posted by Roberto Bartoni View Post
Also going slightly onto another topic...

The dealer told me that part of the delay was because the roof spoiler had not been fitted. He said that it is not something that is fitted to the car at the factory, but at the port when it arrives in the UK.. Aparently it wasn't noticed until the last minute that it hadn't been fitted therefore another delay whilst they did it.

Does anyone know if this is actually true, or just another attempt to deflect my attention from the fact that they lost it?
That's not true, I have personally seen the point on the assembly line where they put the spoilers on. Besides, cars with the spoiler have a different tailgate, since the spoiler is not just stuck on: it's also bolted.
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I also thought Alfa dealerships all sell Superguard - and not Gard-X - which is a different product but probably makes the same promises: Welcome to GardX - Car Exterior Protection

I like how the homepage, under the Vehicle Protection System' box, shows something burning on the bodywork of the car...I highly doubt Gard-X will make your car flame-proof.
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(Post Link) post #11 of 28 Old 05-10-09 Thread Starter
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I also thought Alfa dealerships all sell Superguard - and not Gard-X - which is a different product but probably makes the same promises: Welcome to GardX - Car Exterior Protection

I like how the homepage, under the Vehicle Protection System' box, shows something burning on the bodywork of the car...I highly doubt Gard-X will make your car flame-proof.
Oops thats my mistake, yes superguard!
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I remember those original American adverts on my analogue satellite dish FTA, before Sky and the rest got busy, about fifteen years past now?

A car bonnet was prepared with some sort of treatment, and then lighter fuel (refined petroleum) was poured on the prepared bonnet surface and then set alight! Impressive? I believe a similar product was subsequently demonstrated and marketed over here at a later date? Woweee!!!
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I remember those original American adverts on my analogue satellite dish FTA, before Sky and the rest got busy, about fifteen years past now?

A car bonnet was prepared with some sort of treatment, and then lighter fuel (refined petroleum) was poured on the prepared bonnet surface and then set alight! Impressive? I believe a similar product was subsequently demonstrated and marketed over here at a later date? Woweee!!!
i remember them, but even seeing it with my own eyes i didn't believe it!
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Highly volatile/flammable material that burns off extrmely rapidly with minimal heat transferred to the painted surface? Bet it wouldn't stand a Butane or Propane flame for long? And my oxy/acetylene torch would make a right mess of it I bet?
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It OK but as with all of these, it's how it's applied. Paint needs to be clayed & polished before it gets sealed. I did mine with lifeshine but still wax & protect regularly.

Not sure how you'd know for sure on the exterior but on the inside, put water on the seats and it should flot on top / bead and not soak in.
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Scotch Guard type of product for fabric upholstery? Silicone based water proofer perhaps?
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The water will bead up on the paintwork also.

I would ask for the money off the car instead, even though i think these products are okay if applied correctly they cost the dealer next to nothing.
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hi, picking my mito 1.4 16v lusso up on wednesday, like many of the owners here i have taken advantage of the scrappage scheme and arranged a pcp with the dealer, i'm having the lifeshine package thrown in and i'm sceptical about it but it does come with a certificate that guaratees the paintwork for ten years, i think the dealer threw it in for free because i mentioned that i have seen many alfas in alfa red (my preferred colour) that had many different coloured body panels and they were only a few years old, found many useful tips on here already
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i had guard x not supaguard and to be honest wish i hadnt bothered as i wash and wax her regularly anyway cos shes etna and always looks dirty/dusty...
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(Post Link) post #20 of 28 Old 05-10-09 Thread Starter
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Thanks for all your responses, I guess the only way of really knowing is watching them apply it!!
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Water will bead on the paintwork when it's brand new and will take a few weeks for that effect to wear off and even then it's not really a very good test.

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I would ask for the money off the car instead, even though i think these products are okay if applied correctly they cost the dealer next to nothing.
That's a key point. If you visit any of the detailing forums you will discover that detailing is an obsession for some and an art-form for others. My question would be how well trained the employees are who get assigned to apply this product and their attention to detail. And the question that was asked originally which is whether it was applied in the first place, or was it a half-job if they're doing it for free.

If washing, prepping then waxing a car takes as long as three hours (for me at least), then it's interesting to see how much time they spend applying these chemicals and whether they do any prep to the car beforehand - I can't imagine 3 hours of labour comes cheap in a dealership.

If the prep is poor, then they're effectively sealing in contaminants that are on the car. Contaminants such as brake dust, oil, traffic film, etc, etc will most definitely be on your car when it arrives. And once it's sealed in there, it's pretty much there for good, as I understand that this sealant stuff can't be removed easily.

But hey, some aren't bothered about that and will never think twice about it. But if you're like me and you're the sort who won't let a machine or anyone else wash your car because you don't think it'll be done properly, then you'll want to think twice about whether you can trust them to do the job.
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i must be a mug, i tried so hard to get something off my new Mito, but they said that with the scrappage scheme they lost out and couldn't give me any further discount.
it took me about a week to get them to even agree a full tank of petrol which i think you should get when buyig a new car anyway.

Though have delayed my car by about three weeks already, do u think i should ask for something in return
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Crumbs, I think I week of my life is worth more than a tank of petrol. Invoice on mine had £25.something for fuel, about half a tank which is what it came with.
I suppose if you moaned about the delay you might get some freebies, but really is it worth the stress. There's not really much the dealer can do at the end of the day so I've always thought it best to try and avoid stressing myself out and go with the flow. Although I realise this is a really, really hard thing to do when there's a shiney new motor on the way...
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How did they "lose" a car ???? .............. It's not like it's gonna fall down the back of their sofa is it !!!!

............. Sounds rather careless to me.

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as for the loss, i suspect it's actually been damaged and they're making it 'as new'.
the interior protection is good. in a previous new car i'd spilt a cup of tea. by the time i'd been back into my work and got something to mop it up with, it was still sat there in a pool on the seat. good stuff. the outside protection you could do yourself, probably better with £40 worth of stuff. Clay, cleaner, wax.
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