AO Silver Member
Join Date: Nov 2007
You have the patience of a saint! You should call them and demand answers even though it isnt something you should be expected to do. I kept calling ARCC and pushing them to sort it out. Perhaps due to my pushy tone I got updates occasionally.
Another thing, is it under PCP? If so and if you have a complaint registered with FCA finance you should ask for the entire period for which your car has been off road refunded against final settlement. When mine was off was nearly 2 months due to parts and investigations I had 2 months premium refund issued when I come to settle the PCP at end of 3 years.
Giulia 2.0 T4 MA (2017), Triumph Speed Triple 'R' (2016).
159 2.2 JTS - 2008 - Goodbye Feb 2017.
Ducati 899 Panigale - 2014 - 2016.
Kawasaki Ninja ZX 6R - 2004 - 2014.