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(Post Link) post #1 of 25 Old 06-02-07 Thread Starter
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AF need proof of membership?

Hi AO I've received my papers but Adrian Flux are stating that I need proof of club membership - do you now what I have to provide them with?

Thanks in advance

Danny
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Re: AF need proof of membership?

Danny,

I may as well answer as i've had this before Before this system was put in place I used AO as a "club membership" and the nice young lady who processed my application said quite simply, forum address, username and password. When I enquired why the password she simply said it was just for the file and since then I've had no bother

Probably best to ring up and give the details then they'll just remove the requirement from their system, plus it may have changed!

Hope that helps
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(Post Link) post #3 of 25 Old 06-02-07 Thread Starter
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Re: AF need proof of membership?

ok, thanks for the advice - I also hvae to dig out my counterpart driving license which could be absolutely anywhere! One down, one to go...
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Re: AF need proof of membership?

Hi All,

Thanks for letting me know this. I will write to them to explain that we shouldnt require passwords from members. Your password will only be asked by AO Admins occasionally and even that is rare. (Specific account problems etc...)

Regards,

AO
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Re: AF need proof of membership?

No worries, i'll stress though this was before the AO affiliation so things are probably different now
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Re: AF need proof of membership?

Quote:
Originally Posted by alfaowner View Post
Hi All,

Thanks for letting me know this. I will write to them to explain that we shouldnt require passwords from members. Your password will only be asked by AO Admins occasionally and even that is rare. (Specific account problems etc...)

Regards,

AO
AO, it says they require a membership card or a membership number. Any ideas what we should provide?
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Re: AF need proof of membership?

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Originally Posted by alfa_garnet View Post
AO, it says they require a membership card or a membership number. Any ideas what we should provide?
Would your membership number be your forum name?
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Re: AF need proof of membership?

Everyone has an ID number together with their username, which can be used as a unique identifier rather than the username.

Alfaowner: can this be used instead?
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Re: AF need proof of membership?

BigFoot,

I was going to suggest that last night, but after taking a quick look at things, I realized that the member numbers seem to have vanished. I guess it happened during one of the last few revamps. The numbers are no longer under the public profile, and I don't even see mine under my user profile.

If I may be so bold, I think the easiest way to deal with this (at least until the numbers are back up) is to suggest that applicants send the insurance company a confirmation PM, something to the tone of:

Hi, I'm John Smith from London. I was speaking with your representative Chris yesterday about insuring my 156 with you. I told you my AO user name was Skippy156147. Here is my PM confirming that I am indeed John Smith and Skippy156147.

Hope the suggestion is helpful.
--Toronto
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Re: AF need proof of membership?

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Originally Posted by alfa_garnet View Post
AO, it says they require a membership card or a membership number. Any ideas what we should provide?
Considering we have not issued any membership details or numbers to AF, I dont know why they are asking for this, AO16235 will work for you and anyone else that wishes to take out insurance under the alfaowner umbrella Any more issues, please PM me directly.

Also, Dan from Adrian Flux, please could you confirm that other members will not have any more problems regarding membership proof.

Many thanks

Ian
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Re: AF need proof of membership?

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Originally Posted by alfaowner View Post
Considering we have not issued any membership details or numbers to AF, I dont know why they are asking for this, AO16235 will work for you and anyone else that wishes to take out insurance under the alfaowner umbrella Any more issues, please PM me directly.

Also, Dan from Adrian Flux, please could you confirm that other members will not have any more problems regarding membership proof.

Many thanks

Ian
I have spoken with our departments regarding membership proof, I have stated that we should not be asking for passwords etc.
An e-mail on headed paper from the site administrator stating membership will be more than adequate.

Many Thanks

Dan Clarke at Adran Flux
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Re: AF need proof of membership?

Email on headed paper

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Re: AF need proof of membership?

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Email on headed paper

wrinx
Just in reponse, if the proof of membership is in letter form it needs to be on headed paper and if this comes as an e-mail it needs to state the oc logo.

Thanks
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Re: AF need proof of membership?

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Just in reponse, if the proof of membership is in letter form it needs to be on headed paper and if this comes as an e-mail it needs to state the oc logo.

Thanks
So to confirm, you expect an email from the site admins rather than just a site address and forum name?
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Re: AF need proof of membership?

Quote:
Originally Posted by Dan Clark View Post
Just in reponse, if the proof of membership is in letter form it needs to be on headed paper and if this comes as an e-mail it needs to state the oc logo.

Thanks
Hi Dan,

How are we meant to get this headed paper letter/email?
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Re: AF need proof of membership?

Seems a bit overkill, why can't we just PM Mr Clark as suggested earlier?
 
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Re: AF need proof of membership?

does seem to be a bit to much of a hastle to me
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Wave Re: AF need proof of membership?

Quote:
Originally Posted by Dan Clark View Post
I have spoken with our departments regarding membership proof, I have stated that we should not be asking for passwords etc.
An e-mail on headed paper from the site administrator stating membership will be more than adequate.

Many Thanks

Dan Clarke at Adran Flux
Dan,

This is not possible, I have too much to do as it is, I suggest they send a PM to you with the quote number, that way you know they are real. However, why the sudden change of system? Other sign ups never had to do this before now! I am happy for you to accept without proof, this way you do not loose a sale & its win win for our member.

AO

Last edited by alfaowner; 08-02-07 at 23:24. Reason: Spelling
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Re: AF need proof of membership?

Quote:
Originally Posted by alfaowner View Post
Dan,

This is not possible, I have too much to do as it is, I suggest they send a PM to you with the quote number, that way you know they are real. However, why the sudden change of system? Other sign ups never had to do this before now! I am happy for you to accept without proof, this way you do not loose a sale & its win win for our member.

AO

Hello

After discussion, we have decided that sending me a pm with your membership details will be fine to keep on our records. Regarding the change of system, sorry we thought this would work easier. Hope this clears things up.

Thanks
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(Post Link) post #20 of 25 Old 09-02-07 Thread Starter
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Re: AF need proof of membership?

Dan: when trying to PM you I get the following error

Error: It seem that Dan Clark has disabled the use of AO Pager
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Re: AF need proof of membership?

Quote:
Originally Posted by Hitby View Post
Dan: when trying to PM you I get the following error

Error: It seem that Dan Clark has disabled the use of AO Pager

Thanks for letting me know, I will look into and sort out as soon as possible.
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Re: AF need proof of membership?

Quote:
Originally Posted by Dan Clark View Post
Thanks for letting me know, I will look into and sort out as soon as possible.


Hello

All is ok now, I can receive messages.

Thanks
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Re: AF need proof of membership?

Quote:
Originally Posted by Hitby View Post
Dan: when trying to PM you I get the following error

Error: It seem that Dan Clark has disabled the use of AO Pager
Hitby,

AO.com offers two ways of contacting members privately. One is the Private Message function (PM) and the other is the Pager function.

PMs work more like e-mail. They are a permanent record (until you delete them). They can be stored and exported and printed out.

Pager messages are more like instant messages. They are not stored for any length of time, and there is no way to save them or export them. They are just for quick, contact.

I'd suggest you use the PM function to contact the insurance company. That way you both can keep a record of your interactions.
--Toronto
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(Post Link) post #24 of 25 Old 11-02-07 Thread Starter
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Re: AF need proof of membership?

cheers Toronto, although Dan Clark doesn't appear to have the option of 'Send a Private Message to...' only the pager option. Dan, I'll send you a pager but if you'd prefer a PM can you let me know how to get in touch. Cheers
Dan
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Re: AF need proof of membership?

Quote:
Originally Posted by Hitby View Post
cheers Toronto, although Dan Clark doesn't appear to have the option of 'Send a Private Message to...' only the pager option. Dan, I'll send you a pager but if you'd prefer a PM can you let me know how to get in touch. Cheers
Dan

Hello

Pager's will be fine.

Thanks

Last edited by [email protected] FLUX; 12-02-07 at 08:41.
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