I need a Maser in my
AO Silver Member
Join Date: Jan 2005
Location: United Kingdom
Re: Insurance claim woe's
Kanerz - Tell the hire company to forward all bills to your insurance company and that they will settle the bills. And then claim from the third party insurers.
To me it's an open and shut case. Even if the 3rd party retracted the admission of fault after the accident that doesn't matter.
He said it, and that's that. It's legally binding! (even though your policy says to NEVER admit fault [read the small print it's there]).
With regard to your excess, you should also not have to pay that either due to the admission of fault. And your insurers should be aware of that, as again that will be claimed from the 3rd Party insurers.
Basically, if your insurance company are not performing threaten to ring the ABI (Association of British Insurers) actually ring them anyway! They soon pull their finger out as the ABI issue fairly hefty fines if insurers don't tow the line, and reputations are damaged quite badly if the ABI are on your case.
Hope everything works out.
If you have any problems PM me and I'll do what I can to help as I work in insurance and have had a couple of similar claims myself!