4C servicing and repair - Alfa Romeo Forum
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4C servicing and repair

Hello there, fortunate 4C owners,
Just wondering what your warranty requirements are in the UK? I've been told, by a sales person, that in Oz you must take your 4C to the dealer from which you purchased it otherwise the warranty will be voided. This doesn't seem right to me. What's the story in your neck of the woods? Does anyone reading this in Oz know the true story? I have a trusted independent that has been servicing my Alfas for years and wouldn't necessarily trust my prospective little jewel to some unknown in the dealers workshop.

Secondly, has there been any servicing/chassis/tub issues with 4C's after a year or so on the road in the UK? Has anyone curbed (or will admit to curbing) or had a knock to the chassis of their 4C and then had the chassis checked for damage?

Thirdly, if the tub is damaged slightly, who does the repair? Does it go back to Italy or are there assigned repairers in the UK that are permitted to repair damage under warranty? Or does any damage result in a write-off?

If needing a return to Italy, this could pose a problem for owners in Oz. (Or requires owners to be very, very careful.)
Any responses welcome.

Last edited by ALFAGUY147; 06-03-15 at 20:47. Reason: Correcting typos
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Originally Posted by ALFAGUY147 View Post
Hello there, fortunate 4C owners,
Just wondering what your warranty requirements are in the UK? I've been told, by a sales person, that in Oz you must take your 4C to the dealer from which you purchased it otherwise the warranty will be voided. This doesn't seem right to me. What's the story in your neck of the woods? Does anyone reading this in Oz know the true story? I have a trusted independent that has been servicing my Alfas for years and wouldn't necessarily trust my prospective little jewel to some unknown in the dealers workshop.
I think this is correct. I also have a trusted Alfa indie where I live, but if I am honest he will know nothing about the 4C other than perhaps aspects of the powerplant and the dual clutch gearbox. The car is pretty much all brand new R&D, which just happens to carry an AR badge. If I gave a 4C to my indie, he is probably going to find himself scratching his head most of the time about how the car works. And if he happens to screw something up, how pleased would Alfa Romeo be about unscrewing his muck-up?

Quote:
Secondly, has there been any servicing/chassis/tub issues with 4C's after a year or so on the road in the UK? Has anyone curbed (or will admit to curbing) or had a knock to the chassis of their 4C and then had the chassis checked for damage?
I've only had mine 3-4 months, no bumps or scrapes to speak of.

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Thirdly, if the tub is damaged slightly, who does the repair? Does it go back to Italy or are there assigned repairers in the UK that are permitted to repair damage under warranty? Or does any damage result in a write-off?
Very good question. I would expect that the car gets shipped back to Italy, or is deemed a write-off. It must be very hard if not impossible to fix damage to the tub.

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If needing a return to Italy, this could pose a problem for owners in Oz. (Or requires owners to be very, very careful.)
Any responses welcome.
Yeah, absolutely. But it's no cakewalk for us Brits either. The car would have to be put in a transporter. I wouldn't expect to see it again for 1-2 months.
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With regards to the tub, if there is any damage to it then we have to send pictures back to Italy where they will decide what to do. We have been told to expect them to send over people to fix the cars here. Haven't had any customer cars with any damage like that so far though.
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With regards to the tub, if there is any damage to it then we have to send pictures back to Italy where they will decide what to do. We have been told to expect them to send over people to fix the cars here. Haven't had any customer cars with any damage like that so far though.
It looks as if there is the skill potentially to repair damage to the tub in the UK as can be seen from this 25 Feb 14 article on the tub's origin: TenCate to supply carbon fibre prepreg for Alfa Romeo 4C monocoque - Reinforced Plastics

TenCate Advanced Composites has won a deal to supply carbon fibre prepreg for the production of the monocoque of the Alfa Romeo 4C 'supercar.'
Under the agreement, E700 series carbon fibre prepreg from the TenCate Advanced Composites manufacturing facility in Langley Mill, Nottingham, UK, will be used by the Adler Group in Naples, Italy, to manufacture the monocoque. (The Nothingham site was previously part of prepreg manufacturer Amber Composites, which was acquired by TenCate in early 2013.)
TenCate and Adler will invest in local production of the prepreg in order to optimise the supply process. They have also agreed to work together on other automotive projects.
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Out of interest, how does one repair carbon fibre?

If there were noticeable structural damage to the tub in my car then I would be somewhat concerned about any kind of repair. And I imagine that it would absolute smash the resell value.
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As this is a servicing/ repair thread, has anyone priced up a first (1 year or 12,000 mile) service yet?
I priced it last week at my nearest Alfa dealer (with a 4C trained technician) and they quoted £815 inc vat. They have apparently about 6.25 hours of labour in it at £95 + vat per hour, for the service and checks.
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As this is a servicing/ repair thread, has anyone priced up a first (1 year or 12,000 mile) service yet?
I priced it last week at my nearest Alfa dealer (with a 4C trained technician) and they quoted £815 inc vat. They have apparently about 6.25 hours of labour in it at £95 + vat per hour, for the service and checks.
Ouch!

I'll get a quote shortly, I've got to speak to the garage this week about getting my Abarth serviced.
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As far as my knowledge goes, superficial damage to the 'Carbonio' or the woven layers is pretty much the same as repairing fiberglass (in respect to getting the strands of different layers at 90 degrees to one another) damaging the honeycomb layer I would imagine is game over. Any minor damage to the SMC panels is also similar to fibre glass work.
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As this is a servicing/ repair thread, has anyone priced up a first (1 year or 12,000 mile) service yet?
I priced it last week at my nearest Alfa dealer (with a 4C trained technician) and they quoted £815 inc vat. They have apparently about 6.25 hours of labour in it at £95 + vat per hour, for the service and checks.
Well you will love this - I called my dealership, they asked for my reg, I provided it and they quoted me around 130 quid for the service!

Looking at the schedule, the Year 1 service is not difficult - I think my missus could do 80% of those checks!

Alfa Romeo 4C service requirements
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Well you will love this - I called my dealership, they asked for my reg, I provided it and they quoted me around 130 quid for the service!

Looking at the schedule, the Year 1 service is not difficult - I think my missus could do 80% of those checks!

Alfa Romeo 4C service requirements

What dealership quoted you that?

Wherever it is, It would be cheaper for me to pay them, hire a tow vehicle with enclosed trailer, cover fuel both ways and a five star overnight than pay for my quote!

I notice from the checklist in your link, that the first service doesn't even include an oil change.
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What dealership quoted you that?

Wherever it is, It would be cheaper for me to pay them, hire a tow vehicle with enclosed trailer, cover fuel both ways and a five star overnight than pay for my quote!

I notice from the checklist in your link, that the first service doesn't even include an oil change.
I'll second that request for the name of dealer! (I've been quoted around £600 for first service.)

Oil change is either by service indicator or one year, whichever is sooner. Presume oil filter is the same.
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The dealer was Wessex, in Bristol.

If you ring up, they will give you a price based on your car registration. When they gave me the quote, I made sure they were aware that it was a 4C, and indicated my surprise that it was not a higher amount.

I have to say, though, 800 quid is quite shocking to me. I've owned a few Maserati's in the past and have had minor services done on those for as little as 400 quid.

As far as I can see, the work involved in performing the Year 1 service on a 4C isn't that different to the work required for other Alfas, and there are no belt changes, oil changes, etc. that might require specialist knowledge. The only valid excuse I could accept is if Alfa Romeo UK insist that a 4C Specialist carry out all work. Probably easy to find this out, I would think.

On an anecdotal note, and without mentioning the dealership concerned, I once got charged the Ferrari/Maserati specialist labour rate of 150 quid/hour to change the windscreen wiper blades on my Maserati GranSport! I've still got the receipt somewhere.

Another dealership also charged me their top rate, and then later showed me the spotty teenage trainee who had performed the work.

I could tell you many more upsetting stories, but I would only depress you (and myself).
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edit: just noticed that the oil change is required for the yearly service. Hmm, makes the Wessex quote seem too good to be true ...

edit 2: some other servicing prices for 4C I found:
http://www.alfaworkshop.co.uk/alfa_4C_servicing.shtml

Last edited by alfa sod; 12-03-15 at 10:23.
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The first year, (12,000 mile) service is currently 726.00 GBP via an official dealership. This is because apart from basic fluid changes they have to give a full and detailed report to Alfa regarding panel condition and possible mis-alignment, a structural test of the carbon tub, check glue/adhesion seams and wheel alignment. The second year service is a lot cheaper as it does not include this but year three is the same as the first.
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One has been curbed in my region. Suspension arms, wheels etc. Seems the tub was just fine.. Took some time getting parts though.
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The first year, (12,000 mile) service is currently 726.00 GBP via an official dealership. This is because apart from basic fluid changes they have to give a full and detailed report to Alfa regarding panel condition and possible mis-alignment, a structural test of the carbon tub, check glue/adhesion seams and wheel alignment. The second year service is a lot cheaper as it does not include this but year three is the same as the first.
Seems like the quote I was given was utter rubbish then. Still, I'll hold my dealership to it.

Ref. the assessments above, I'm not sure I'm keen on funding checks of what should be basic levels of build quality from any automotive manufacturer. We have already taken something of a 'guinea pig' risk by buying the first production run of these cars.
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Quote:
Originally Posted by AnthonyJohn View Post
The first year, (12,000 mile) service is currently 726.00 GBP via an official dealership. This is because apart from basic fluid changes they have to give a full and detailed report to Alfa regarding panel condition and possible mis-alignment, a structural test of the carbon tub, check glue/adhesion seams and wheel alignment. The second year service is a lot cheaper as it does not include this but year three is the same as the first.

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Seems like the quote I was given was utter rubbish then. Still, I'll hold my dealership to it.

Ref. the assessments above, I'm not sure I'm keen on funding checks of what should be basic levels of build quality from any automotive manufacturer. We have already taken something of a 'guinea pig' risk by buying the first production run of these cars.
Couldn't agree more! No way am I paying £500-worth of main dealer labour charges for build quality checks on a year-old car. Don't suppose anyone has a copy of the service manual?
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A good article on the block exemption rules:

Who can repair your car | AA

Independent specialists like us at Autolusso and others like Alfa Workshop service vehicles "to the book" for vehicles in warranty because that is what is required of us for customers to keep their warranty intact. But for those outside warranty we offer our own advice on servicing intervals and replacement part intervals based on our own experiences - in our opinion some of the Alfa service intervals are too high, which might not cause a problem for the first owner if they plan on selling at 3, 4 or 5 years time, but for those who are planning to keep their Alfa well outside of the warranty period I would recommend discussing servicing with your specialist of choice and see what they recommend. The 1750 TBI engine does have its issues which are well covered in the 159 and Giulietta lounges and increasing servicing intervals and carrying out technicial assessments regularly will help to prevent issues arising and also allow for discovery of issues before they cause a breakdown or fault.

Autolusso Penrith - UK's leading independent Alfa Romeo specialist with branches in Bedfordshire, Cumbria & Dorset

Wizard Exhaust systems available here

Tel: 01768 879 171
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How does it work through an independent specialist keeping up with manufacturers software updates?

Apparently there's an update available for the gearbox
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How does it work through an independent specialist keeping up with manufacturers software updates?

Apparently there's an update available for the gearbox
We have all the equipment to do the software updates

We can also map the 4C now

Ned
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IIRC there were previously reports that the Alfa Dealers who were trained & authorised to work on the 4C also were supplied with special equipment/attachments which are required to lift the cars without damaging them.
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Apparently there's an update available for the gearbox
Does anyone have any details on this?
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IIRC there were previously reports that the Alfa Dealers who were trained & authorised to work on the 4C also were supplied with special equipment/attachments which are required to lift the cars without damaging them.
I have a pit
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I suppose that's one work around

Unless you need to remove the wheels
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edit: just noticed that the oil change is required for the yearly service. Hmm, makes the Wessex quote seem too good to be true ...

edit 2: some other servicing prices for 4C I found:
Alfa 4C routine service prices
They just quoted you the first year 'service' for the MiTo/Giulietta, which amounts to little more than a visual once over from what I can establish.

Not heard anything about them in the last few months but used to hear a few damning remarks about Wessex so it's not a massive surprise that they've quoted the wrong amount - unless they just fancied giving you a bargain

Having said that, the quotes around £700-£800 don't seem that bad given I got quoted £370 for the first service on my MiTo by a local Alfa dealer! Needless to say it's not going to be visiting that dealership!
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