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Anyone used Dutton Forshaw in Cardiff yet? Anyone used Dutton Forshaw in Cardiff yet?

Obviously lots of us attended the opening of the new Alfa dealer (Dutton Forshaw) in Cardiff recently, but has anyone actually used them for servicing yet? My GT is due ...
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Old 29-05-2008   #1 (Post Link)
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Anyone used Dutton Forshaw in Cardiff yet?
Obviously lots of us attended the opening of the new Alfa dealer (Dutton Forshaw) in Cardiff recently, but has anyone actually used them for servicing yet?

My GT is due it's annual service in a month or so and I'm wondering if they know their stuff or not.

I went in to buy some oil a couple of weeks ago and they didn't seem to know what oil the JTS engine required. They did have the right stuff in stock (when I insisted on Selenia 10w60) but the guy on the desk admitted he still had to get to grips with Alfas as they'd only recently changed over from Peugeot. It didn't inspire me with much confidence.

So, if anyone's used them, please share your views on service, quality and price! Thanks!
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Old 29-05-2008   #2 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
my cars going in for crash repair this week so hopefully i'll be able to tell you at least on the service element
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Old 29-05-2008   #3 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
I have just gotten back from them through ordering parts for my Bella.

The guy in the parts department, Jeff, said he loves that they now are an Alfa dealership, its just taking time to switch over from Pug to Alfa. But, by the looks of it they are going to be a Pug and Alfa dealership, atleast for the near future.

I am pretty sure they will know what they are doing, otherwise they would not have taken the Marque on...

Besides, its all under warrenty, if it breaks then its fixed for free
Last edited by Tony_156JTD : 29-05-2008 at 15:43.
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Old 29-05-2008   #4 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
LC motors cwmbran or newport.....had my 36k service there....cambelt and everything else ...not necsarrily the cheapest but were real nice to me!
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Old 03-06-2008   #5 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Must admit, I didn't even know there IS an Alfa dealer in Cardiff. I had to go to Swindon ( Fish Brothers ) as my nearest dealer last time....

Thanks Folks.....

Roy....
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Old 03-06-2008   #6 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by n13roy View Post
Must admit, I didn't even know there IS an Alfa dealer in Cardiff. I had to go to Swindon ( Fish Brothers ) as my nearest dealer last time....

Thanks Folks.....

Roy....
It only opened in March, so not been around long...
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Old 03-06-2008   #7 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Like N13 ROY I also bought my Alfa from Fish Bros. I jhad my first service at Waterfall in Bridgend and they did a good job at a really good price. Its VAT registered so there's no issue with the warranty.
However, my climate control fan sounds like a cricket is trapped behind the footwell when its on low speed. I'll need this looked at under warranty so I'm off to make an appointment with Dutton Forshaw tomorrow.
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Old 03-06-2008   #8 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by Cookie Swansea View Post
Like N13 ROY I also bought my Alfa from Fish Bros. I jhad my first service at Waterfall in Bridgend and they did a good job at a really good price. Its VAT registered so there's no issue with the warranty.
However, my climate control fan sounds like a cricket is trapped behind the footwell when its on low speed. I'll need this looked at under warranty so I'm off to make an appointment with Dutton Forshaw tomorrow.
Let me know how it goes Cookie so we can sing their praises or advise accordingly
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Old 03-06-2008   #9 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
I work in Cardiff, so may just pop along this week to get a test drive out of them... and see what they can offer in terms of P/X

Mike
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Old 03-06-2008   #10 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by mj_swansea View Post
I work in Cardiff, so may just pop along this week to get a test drive out of them... and see what they can offer in terms of P/X

Mike
Hey MJ, welcome to AOWS. Where abouts in Cardiff do you work?

Looking for an Alfa are you?

Tony
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Old 04-06-2008   #11 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by Tony_156JTD View Post
Hey MJ, welcome to AOWS. Where abouts in Cardiff do you work?

Looking for an Alfa are you?

Tony
Hey Tony,

I work just off Queen St for a web design company. Living in Swansea though, commuting every day.

I am indeed looking for an Alfa! I've got a thread all about it...

http://www.alfaowner.com/Forum/alfa-...decisions.html (Decisions Decisions)

Cheers!

Mike
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Old 04-06-2008   #12 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Mike - speak to davey if kelvin is not around he a decent guy - have a look at my spider i'm crying this morning the suns out and I got a 306
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Old 04-06-2008   #13 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Are you joining barryboys SP. 306 is a moder's dream!

Sorry SP i could'nt help myself! You must be gutted when the sun is out. What 306 model is it?
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Old 04-06-2008   #14 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by mj_swansea View Post
Hey Tony,

I work just off Queen St for a web design company. Living in Swansea though, commuting every day.

I am indeed looking for an Alfa! I've got a thread all about it...

http://www.alfaowner.com/Forum/alfa-...decisions.html (Decisions Decisions)

Cheers!

Mike
Thats a fair old treck every day...

I work off Curran Embankment behind Cardiff Central Station.

Good luck with the Brera/Spider hunt
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Old 05-06-2008   #15 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by midlifecrisis View Post
Are you joining barryboys SP. 306 is a moder's dream!

Sorry SP i could'nt help myself! You must be gutted when the sun is out. What 306 model is it?
No mate - its bog stanard and will be staying so until I sell it at least - its a 306XS - goes ok to be honest but its still not a spider and at least its raining again this morning
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Old 05-06-2008   #16 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by SPPalfa View Post
No mate - its bog stanard and will be staying so until I sell it at least - its a 306XS - goes ok to be honest but its still not a spider and at least its raining again this morning
Sun's coming out for the weekend !!
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Old 05-06-2008   #17 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
I took my 147 to NJS in pershore who did a great job on the cambelt replacement. Will be interesting to see what people think of DF as it is our local dealer.
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Old 05-06-2008   #18 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
They were alright with parts. Got good rates, the parts turned up when they said they would and the guy on the parts desk (Geoff) is a real star!

Edit: Parts actually have not turned up. I thought they had because the guy I had working on Bella was going down to DF.

But, they are going to be atleast a week late
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Old 06-06-2008   #19 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Originally Posted by howell811 View Post
Sun's coming out for the weekend !!
Helicopter flying this weekend
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Old 09-06-2008   #20 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
Well, the debate on whether Dutton Forshaw are any good is now fairly irrelevant to me - I've just rung up them and LC Motors in Newport for quotes on a 4 year service on my GT:

Dutton Forshaw - £270.91
LC Motors - £185.00

No contest. I've used LC Motors many times in the past (for servicing my 156, and to fix an airbag problem on my GT last year) and they were very good. Shame that Dutton are so much more expensive.

But if anyone DOES use Dutton, then still post views here please as you never know, they may get more competitive in the future!
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Old 09-06-2008   #21 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
BAh all going well, its taken the 3 weeks post crash to get my car in ( going in next tuesday) after not taking enough photos so the insurance companys held it up

Andt the wont give me a 147 as a loaner ( the service dept do have them) have to have a PUG307
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Old 11-06-2008   #22 (Post Link)
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Re: Anyone used Dutton Forshaw in Cardiff yet?
i phoned Dutton for a quote on a MAF....was put thru to parts....was told i HAD to have my chassis number ...(fair enough i didnt know)...askd for a rough price his response?
he asked me what alfa....

i said 'Alfa spider 2001'

he said..........

'is that a soft top?'

i siad


'errrr yes?

he said...

'well we've been peugeot for 30 years and for them it was £200 to £300'

i said
' so