Joined on 28/7 2010 and have still not received anything regarding my Membership. Have contacted Ian direct at least 4 times and feel let down quite badly. Cannot see myself renewing given the level of service I've received so far.
I am extremely sorry you feel let down by me and will always aim to please everyone that contacts me, however we were involved in the ARUK contact for the respray of your car so I have not totally let you down as a person have I!
See thats forgotten however that is unrelated to this issue!
I have just checked this and you have ONLY
in the last 7 days submitted your address to receive your members packs through the correct member pack system on the club tab, to be fair I know you did this manually through PM/Email etc but in the future we will only be able to commit to send these if submitted correctly to avoid issues like this. (I recieve 25 PMs a day and sometimes literally 100's of emails)
PM a new club member within seconds of joining offering a link to the address section so it is not missed, you went outside of the system which is my fault as I should have pointed you to the correct location and this is where it went wrong. (Not your fault)
I have checked this information personally this time rather than relying on others and this is what happenned as I can see the log, anyway we are there now. Now its been submitted, you will receive your pack however I know I have sent you one already!??