How long does it take to get an answer? having to go through paypal resolution now
First of al I appreciate that this place is ran by volunteers, so not having a moan, but I am concerned about the amount of time it's taking to get an answer on 2 things.
I've used the contact us tab twice now, 1st time when I first joined asking to change my username (over 6 weeks ago) I've also PM'd and emailed people who others PM'd me and said I should get in touch with.
2nd time which I'm more concerned about was to get a refund for club membership after realising I don't actually get much for the price, I paid on Saturday night, and tried to cancel the payment on Sunday morning, but for some reason on this transaction I was not given the option to cancel the payment.
So at this point in time, I've not had my membership upgraded and am having to go through paypals resolution process to get my money back.
Is there no one I can email or PM ? I don't think I should have to resort to pay pal resolution to get a refund (last time I checked, paypal haven't had a response either)