159 2.4 20007 plate
19,500 DPF/EGR by
AO Silver Member
Join Date: May 2009
Location: United Kingdom
AutoLusso will not join an open forum debate on something like this neither would any other company. It is trial by forum and thousands of watchers all waiting to jump in. They will stay quiet, as they should, and I don't blame them.
If the details are correct it is a poor job. However, I have used many garages including three of the most recommended independent Alfa specialists and other garages for other makes of car and they are all good MOST of the time. However, I have had problems, some minor and some major, with EVERY garage I have ever used. Eventually someone doesn't do a good job or the apprentices work isn't checked - oh by the way put your hand up if you have never made a mistake in your job.
What counts is how they respond when this happens.