This car was bought from us 14 months ago and at the time we checked it over did the belts, fitted a new radiator and new tyres, also at the time the rear suspension was good and so were the front arms. The clutch gave no sign it was going, in the warranty time we changed the front and rear discs. Then just out of warranty we were informed his clutch had gone we offered to do the clutch at good price and as the customer wanted a Q2 we fitted a new clutch/GTA flywheel/Q2 diff for £1000 plus the vat.
After a year of ownership we were then told his rear suspension had failed on mot. strange that he had already bought a set of powerflexed rear arms from autolusso before the mot and on viewing the mot there was an advisory for corrosion on the rear arms and bump stops, nor did they find anything wrong with the front arms. We then had a phone call saying that there was still something wrong with the brakes, we kindly offered to change them at cost only to find apart from slight scoring on the insides of the discs from grit intrusion (he mentioned going through muddy puddles) there was nothing wrong with them. We did notice that his calipers had been painted ( including the pistons and seals ).
We were then accused of fitting the brakes badly because they had started squealing, we yesterday sent by "Fedex" a new set of original pads as apparantly bendix DBA pads are of poor quality according to him.
Now 13 months into his ownership he took the car to another garage who couldn,t find any bad fitting of the brakes but said he needs two new front arms that were not picked up by the mot, and now his maf has blown and thats probaly our fault as well, our opinion is that the car matsax thought he was buying for £5600 was available in 2002 at £28k. We sold over 50 cars last year and have always gone out of our way to help our customers. If Matsax thinks he has a real grievance against us we would happily see him in court.
Unit A Brands hatch Park
Tel: 01474 879210
or 01474 879838
Last edited by Day and Whites; 11-05-11 at 08:03.