Its been touched on already, but the most infuriating thing is when traders and mechanics advertise an email on their website and then dont bloody reply to it.
If you dont want to be emailed, fair enough - but for gawds sakes dont put an email on you bloody web****e/yellow pages advert etc.....
A while back I needed about 1k of work doing on my Spider, emailed numerous companies, only 1 replied - they got the business (and now repeat business).
Its simple, but it seems a lot within the motor industry cant grasp it.
(As an aside I bought my Brera Spider back in 07 completely by fax/email from HRO in London, that method of comms suited me best and as a result of HRO being happy to accommodate me, they got the business).
-1998 916 Spider 2.0TS Lusso-
H&S Corse stage 1.
CATCAMs stage 1 cams with Savali custom ECU remap.
305mm discs with 166 4-pot callipers.
Ragazzon exhaust mid section.
Biscione Racing 2x70mm rear section.
17" Zender Siena wheels with 3mm rear spacers.
etc etc etc!