I do not wish to have the email removed, the email is my legal copy and i have every right to do with as i please! I please! that the correspondence remains in place which is my legal choice!
As regards 'Partial refund' that is what was offered once i return items at my own expense £15.99 cost and my return postage charge/time £?.??
The only reason why this company has posted here is because i went to their testimonial page and made my comments very clear with a link to this thread. Immediately my comment was removed no doubt they will stipulate because i put a link to an outside webpage, but! if a company is going to have a testimonial page then, like every thing it should be representative! instead all they have is Dave from Essex and Jock from Scotland and Paddy from Ireland you know the sort totally non-discript and unrepresentative! ie: No Neg Comments!
I stick by everything i stated: I did the search by manufacturer-model-year!
I was then offered a screen which permits choice of standard or upgrade. I chose upgrade and this was the choice of bulb i was given for my Manufacturer-Model-Year!
The only reason why they have choosen to respond is because i have forced their hand!
I spent two 10min phone calls without reply this morning before my line was dropped by them! On the third and at this point you can understand how i rate their customer service
i finally got an answer!Q? not to my reason for the call but! to the telephone call itself and all the customer services rep was interested in doing was presenting their get-out clause!
So! I still standby what i said AVOID!
kARMA aka David.