Has returned! Glad
to be back.
AO Silver Member
Join Date: May 2007
Location: United Kingdom
Re: GTV Spring pan Customer Complaint!
I'm really f**ked off!
My car's been in the garage for the past couple of days having some work done.
The rear left was squeaking quite badly, like a rusty bed, and last time I had the car in the garage I was told it was the rose joints.
When I booked it in I reminded them I was told it was rosejoints.
When I phoned up on Wednesday I spoke to the guy and said remember the rosejoints, he asked me if I knew how much they cost and I said 'yeah, just over £100 each aren't they?' he said yes.
The guy phoned me up today, he's replaced the spring pan as well and the total bill is £700+ when I was expecting £400 tops!
Last time the car was in the garage he made a point of telling me that my spring pans were fine. He'd done some the day before for a guy (WHO I HAD RECOMMENDED TO HIM!) and said they were expensive, but luckily mine were fine.
I'm seriously bloody angry, the guy's been good in the past then he (pardon the pun) springs this on me!!!!
He knows I'm angry, and I'm going to pick the car up on Monday.