Well the saga continues.
the tech cracked the screen on tuesday putting it in. Fair enough i know it can happen. i wasn't there so the other half gave him access to the car and took the details etc. no problem.
Got home from work to take a look at the damage only to find out that while the screen was cracked, it wasnt sealed at all on the passenger side and you could push the screen out with minimal pressure
Rang the glass centre, told the guy that i had to get the car into a garage as it wasnt water tight and that i needed to change the address for the replacement screen. When i gave him this info, he said he would send someone down on wednesday to seal it for me until the new screen could be fitted but that it would leave the car driveable at least.
Guy arrives on wednesday, takes one look at the screen, walks away on the phone to his boss, came but and tells me in a roundabout way that the first guy made a hash of it and that the whole screen would need to come out to be re-sealed (no point as its cracked anyay). They'd put a rush on it and call me on friday to let me kow what time they'd be here at. Excellent I thought, at least they're working on it.
Got a call this morning. Screen wont be available till tuesday so my car's under a cover and isn't driveable till then.
What a mess. I know that they're trying their best and if im honest, i cant fault the guys ive been dealing with since they found out about the problem but its seriously frustrating. It would seem that the first guy used the wrong trim (a bigger one than original) initially and broked the screen trying to force it to seal, then walked away from it once it cracked. I'd be rightly stuffed if it was my only means of transport.
Final update (hopefully) on tuesday when they (hopefully) fit the new screen (successfuly)
and this applies to glass replacement too so i have to leave it till payday now. 
- It must be So Frustrating!! but at least they are keeping on working to fix it
