Having had the car 4 months and having covered a bit less than 2000miles, I am having some serious clutch problems. From the start the clutch was short on its travel and it engaged very low down. Having done a search on this forum, I found that this is not really unusual so though nothing of it, especially as the clutch was brand new having been changed under the previous owners warantee just before he traded it in. About a month ago, it felt like it was deteriorating however. It started to engage literally about 2mm from the floor and within a week, as my girfried was driving, the car was stuck into 3rd. Thankfully 3rd could be engaged and disengaged albeit with great difficulty, so she managed to nurse it home.
Thankfully I had bought it with a warantee so next day we called the warantee people and they said to go ahead and book a flatbed to take it to the garage of our choice. We shipped it off to Perrys in Amersham who looked at it and said the clutch and flywheel were damaged and we needed a new one ! That is one clutch and flywheel within less than 2000miles
We were told that they did not have the clutch in stock so we had to wait for 10 days. Once they got it, it was promptly fitted and we picked up the car on Saturday. My girlfriend drove it back with no problems. I then took it for a quick 2 mile trip in the morning on Sunday and it started to snatch gears. In the afternoon, my girfriend was on her way to me and the clutch seized completely. I had to go and help her by drving the car clutchless and just matching revs. Traffic lights needed me to turn the engine off on red and restart in gear for green!
I took the bill today (which I had not bothered to look at since it was being paid by the warantee company) in order to call Perrys and ask them to take the car back as the problem was not sorted. When I read it I noticed that they put on a reconditioned clutch and Flywheel instead of new ones. Also, the bill was very high in my opinion:
+some bits and bobs
Now I own a few sports cars and the most I have paid for a clutch is £1200 when the dealer was charging £115p/h +VAT and the parts were new.
When I called back I asked why I was given recon parts and they said they were cheaper and exactly the same. My response was that I ordered new parts. A quick check with the Warantee company and they confirmed that they had told them to fit new parts and they had recieved an invoice for new parts too.
What I wanted to ask is what would your take be on the following:
- Is this really expensive or normal for a main Alfa dealer
- would you insist on new parts to be put in or allow the recons (assuming they can fix the problem)
- does anyone know the new parts cost for a friction plate and flywheel
- Has anyone had the same problem (clearly the clutch is not disengaging properly and destrying the plates)
- Any suggested remedies and/or course of action wrt dealer and car faults would be most appreciated.