Why is the rum gone?
Join Date: May 2012
Location: United Kingdom
County: Greater Manchester
My father just insured his Merc with LV, (actually, probably not just, but certainly within the last 6 months)
(don't stop reading just yet this could save you money!)
He signed up online, then realised he had made a mistake on the declaration.
He phoned them and told them of his error and they quoted a stupid price to correct the mistake, The guy that he was talking to told him to cancel the policy, because he had signed up online the distance selling rules applied (he was cancelling within a day or so of signing up) so no penalties or charges for cancelling.
He then got a new quote (from the same guy on the phone, same conversation) and because he was now technically a returning customer he got an extra 10% discount.
ended up paying 10% less than his original quote (which was very competitive) as they didn't charge him a stupid admin fee for making a change to his policy.
Last edited by FiremanAxe; 23-10-15 at 22:10.
Reason: time seems to fly by...