supporting a bank
AO Silver Member
Join Date: Apr 2009
Location: United Kingdom
County: West Sussex
I smell a rat here! To the best of my knowledge you can take your car to any body shop you choose, the insurer cannot make you go to their selected one. Secondly, I suspect you have the right to have you car repaired to a state it was before the accident. Just concentrate on the damage to the bonnet first. If the insurer is refusing a 'proper' repair, firstly check the T&C's of your policy, then if they refuse to have the car repaired, returning it to it original condition, then the next stop is the insurance ombudsman.
Dont let the comfortable arrangement between the insurer and the body shop bully you into a patch up job.
Finally, we need to know who this insurer is, never to be used again.
Someone said to me, "so whats so special about an Alfa Romeo then?" I told him, "If you have to ask, you wont understand".
Driving Brera S 2.2, wife drives 939 Spider 2.2 and there is a 1972 Spider 2000 S2 in the garage for fun days.