Powerflex Mk4 - Non
Join Date: Jul 2011
Location: United Kingdom
Warranty is a tough one to predict and is why progress is slow. At every step of the way we have had to over engineer things to reduce the likelihood of failure, as there is a cost with building the units ay kind of warranty is problematic, but equally I understand the need for basic investment protection as a consumer, so if your patients is good, once we have them on the cars we will know what likely warranty is viable.
So far, along the way I have identified many different issues with aspects of the electronics that would have resulted in an early failure. The latest of these was in the power supplies that despite calculations stating they would cope with the load, real life testing had them overheating. The latest PSU's have been on test for 24 hours now at full power with varying input voltage from 6-12v and are still only warm to the touch rather than smoking!!
The final test is the extra heat and changing conditions that a car brings. extreme heat and cold + the constant change from one to another is hard to predict.
Typically in product development warranties are decided through a combination of predictions and testing. From an individual component perspective each original item from the headlight units to the LED rings has a warranted life, but as a complete unit that has been modified all those warranties are invalid, so any warranty we provide is "on us" so to speak.
The last thing we want to do is bring a crap product to the community, and equally end up being out of pocket for the privilege, so you can wait a while and have a warranty of some kind, or be an early adopter with none!
Its not like we think these things will fail, but a warranty is a tough one to get right