AO Silver Member
Join Date: Mar 2003
Well - When I was on the other side of the fence the system was that Dealers got different discounts for emergency orders. It was in place to stop dealers deliberately running low on stock and using the overnight delivery to keep things going through the workshop.
It's a reasonable policy to ensure a good spread of stock around the country for keeping cars mobile. The manufacturers will keep data on the % of parts supplied to stock rather than emergency supplies. They probably use it in marking the annual performance of a Dealer.
The problem, as you have found, holding stock costs the Dealer money so they are unlikely to fill their shelves. Then when it's an emergency they'll try to hide it as a stock order.
So, as you've found, it's probably a profit issue.
Last edited by Old Engineer; 20-05-11 at 17:58.
Reason: Finishing post