High fequency 'Edit'
Join Date: Apr 2011
County: Western Australia
No doubt someone will come back with a "you shouldn't have trusted your car with those cowboys" type post, but bit late for that now!
Am I too late...?
In all sincerity though I feel your pain, I would be livid and in one of those gun toting Americana moods.
Don't mess about, be direct and strong yet, polite to the senior manager but perhaps go higher up if you can to add a bit of weight to that demand, because the dash insert is not cheap. You should really demand [not ask] for a new pane thoughl. And remember, they are doing you a favour, they DAMAGED yoir car where there was none preciously. As an adendum though, with the swinging key damage, you really shouldnt link your keys on there but use one of those detachable key fob rings.
Are there any other "should and shouldnt do's". New thread topic alert Munky...!?