I feel for you! just after Christmas we were burgled. They broke in whilst I, my wife and little one and the parents in-law were all asleep upstairs. They went through virtually everything downstairs but seemed to be after the cars keys. They took off with a virtually brand new Audi A3 and a VW Touareg. They also took other stuff like a camcorder with our daughter's first christmas on it....
Aside from the obvious feelings of warm seasonal love you feel for the little scrotal nonentities, you then have to deal with the insurance companies. That's when you find out neither the home or car insurances will cover things like child seats
If a GPS is stolen form your home, because you took the safe otption and removed it from your car, the home insurance try to claim it is a piece of "automotive" equipment. The car insurance obviously say it wasn't in the car - not their lookout. A tip, a GPS is also an aid to pedestrian route finding and as such not purely automotive in nature.
I know a few people here don't like 'em but I am grateful I had one. Basically they do retain their values damn well, to the extent that older, higher mileage A3s (not difficult given mine was virtually new) with lower specs were more expensive than the price I got mine through a broker
. Audi lead times are through the roof. The insurance company really balked at paying me more than I had in the first place, but they were the ones who where very quick to say the policy wasn't "new for old" but a comparable age/mileage/spec one. Pay up! They did.
How they got in - The thieving shytes got in through a PVC door which hadn't been double-locked. ie handle pulled up and then locked with the key. Extremely easy to do. The double glazing company had failed tomention that pulling the handle up didn't actually lock anything.
They tried every door in the street (except those with alarms and dogs) and one of them was caught on one of the neighbour's CCTV cameras and recognised by the police. We got a call to say one of them at least was put away
The police - They were good. They came out relatively quickly and have kept us informed throughout.
They had a few comments to make which were echoed by the insurance adjustor that came out (about the touareg - high value vehicle etc..).
Unofficially one of the cops said not to bother with "Tracker" trackers. The thieves just drive the vehicle into a container and leave it for a few days or know how to disable them. Most likely the container will cut the signal. He said the cheap GSM GPS units you can get on Ebay are just as good if not better and a lot cheaper.
The car keys were in a draw in the kitchen and the thought occured to me that maybe I should've taken them upstairs. But both the police and the insurance chap said they are seeing more and more cases where, if the little nobheads don't find the keys, they come up and "ask" for them. At 3am, in your birthday suit, just woken up with a wife and two+ of them fully awake in your bedroom, you've got to question what would happen - even if you do happen to have a baseball bat for some reason in your bedroom.
The cars - The Touareg was found in a container on a ship going to Africa within two weeks. The A3 was found after 3 months a couple of weeks ago in Romford, it had been used to get to the scene of a another burglary.
Insurance - They will try to wriggle out of most things. Try to keep invoices or expensive things. Laugh at their first settlment offers, litterally, seriously, laugh. I did. In the end they gave me £4k more than they originally offered.
Lock the doors.
Get an alarm and make it visible on the wall outside or the keypad through the door.
Get a dog.
Get one of those cheap Chinese GPS PAYG SIM-card trackers.
Think about gap insurance. I was lucky in that my car was nearly new and due to lead times Audis really do retain (increase) their value.
Sorry for the long post - a bit of rant.
The one silver lining to all this?
Replacing the A3 with a 159