I've done the "copy and paste" thing on a couple of posts I made fairly recently on our ausalfa.com site concerning my EGR episode. For your info, ATECO are the arm of Alfa Romeo here in Oz and McCarroll's are the dealer I bought my car ( new ) from. Bear in mind that here there is only one grade of diesel - no premium.
I unfortunately had need of the Roadside Assistance today but, I'm pleased to say, it was a pretty satisfactory experience.
My EGR valve was stuffed with carbon build-up from crappy (Australian) diesel - or at least the only grade fuel we get here - and I only just crawled home last night with Alfie not revving much above 1500 - 2000 rpm and frequently stalling. Displayed message "Have engine checked". Rang the above and they had a tow truck out at 9 a.m. today, that process going smoothly. It was taken to McCarroll's workshop as a repair under warranty seemed likely. Received a call just after lunch to advise re EGR. I was told that a new part had to come from Italy :shock: which would take between one and two weeks. However, they would clean the old one up after allowing it to soak in a solution over this weekend, reinstall it to get me going again and let me know on Monday when to pick it up, the replacement part to be installed when it arrives.
One aspect of the conversation that instilled a little confidence in me was the fact that the service manager said that AR acknowledge that our diesel is not crash hot and that they will treat the issue as a warranty matter even though the problem did not arise from an Alfa fault for that reason and that such events are not commonplace in Europe where the fuel is of a better standard. I don't know if I was sold a load of bull**** there but I'm inclined to think he was genuine as I was told by the Roadside Assistance guy that the repair, towing etc may not be warrantable if I had had "contaminated" fuel in the tank.
As an aside, he mentioned that the manager there drives the same spec car as mine, has had no similar difficulties and uses only Mobil diesel as part of the company car credit card arrangement. Fuel for thought, perhaps, as I generally buy what's cheapest. :roll:
( + I had a full service done while the car was there - oil, filter, wheels rotated, all fluids checked, updates to the ECU etc etc and I now use a diesel specific additive in the hope that it will keep things cleaner. )
Back on the road again and going like a train
Despite some carbon build-up, the workshop reckons the original valve was faulty. All in all, the process was pretty satisfactory, although it would have been considerably better if ATECO had had the spare part in stock at the outset.
This post probably does nothing to help you but, at least, you know somewhere in the world, someone understands!