Originally Posted by Squadrone Rosso
Go for the jugular. The replacement could well have been Hunter's rejection and IIRC, there's been another one on here at the dealer you have been using.
The 159 is a generally excellent car and other than some niggly faults, few of us have had a lot to complain about.
Yours clearly is not though so get legal advice, involve the press and go for a full refund. Then, buy another good one
I had a lot of dealing with Nick Jackson and he seemed to be a genuine, very interested, customer focused chap. I suspect this is why he "left"
PS. Everyone please note! Don't kick a chap when he's down
Agree with Simon - no need for comments like that - lets help the chap.
PM me you reg numbers and I'll tell you if either were my rejected cars.
ARUK have a massive turnover of people - something I found very frustrating.
Get a solicitor and push like hell. It took me literally months before I was happy to accept an offer I thought was fair.
Have they had at least 3 attempts to resolve the SAME single issue
Has the car been either undrivable or broken down for the SAME reasons
Has the car broken down AFTER remedial work has been carried out and the SAME issue occurred again
Have you had to hire a car or been given a car for you to carry out your work
What costs have you/your company incurred during the times your car was off the road
Was your car new or 2nd hand when you pruchased it
IE where does the warranty lie
Let me know and I'll help you all I can
BTW, my current 159 is faultless and I couldn't be happier - It really is a very good car with the odd evil lemons still floating around.