Reet, I got myself back to the dealer (not naming names, but they're in Chesterfield).
I located the original man who went through the invoice and work with me when I bought the car in for the remap. The conversation went along the lines of:
Me: Hi, remember me from a couple of weeks back when you applied a remap to my car
to cure the hesitancy?
Him: Yes, I remember. Has it cured it for you?
Me: Not really, slightly different profile in the lower revs, but I don't think its been fixed.
However, there's a few other Alfa owners with the 2.2 engine who have the same
problem and have been looking to get this applied within the UK; apparently it's
only sanctioned in a few countries. Can you confirm you actually downloaded a
remap and applied it.
Him: <clicks around on computer>
Him: Yes, according to the records, when we hooked your car up to the diagnostics it
said there was a download available for it.
Me: And that's a recent remap is it and not one that's been sitting around for the last
3 years that never got zapped onto my ECU?
Him: No no, it's a recent release.
Me: Oh, that's smashing news. These other owners are really dying to get their hands
on an official remap - I should be able to get a few people coming your way
wanting this done, both in and out of warranty.
Him: Well, there's all sorts of reasons for the hesitancy.
Me: But these are all 2.2 engines, and they all share the same trait, and it's spun by
Alfa as a characteristic.
Him: Like I say, it could be due to all sorts of other reasons for other cars. Like the EGR
that can cause it.
Me: That's for diesels isn't it?
Him: Urrrm, yes.
Me: Nope, this is definitely a 2.2 problem across the board. But you can definitely say
that you downloaded a remap specifically for the hesitancy.
Him: Well it's certainly described in the notes as being applied for that reason.
Me: But was it for that?
Him: I would think so.
So in summary, it went from "yes sir we have a specific patch for your hesitancy", to me informing him that a lot of people would consider that service centre has Shang-ra-fooking-la, to "it had a remap, was probably for that".
Well, I certainly didn't get a denial out of them. The official line from them is certainly less convincing, and based on the performance of the car during low revs, not much has changed. Though I would probably put a fiver down to say it's a bit different down in the low revs.
However, based on the above posts I too have found that turning off the safety systems makes an immense difference to the bunny hopping. If only I'd known that the solution was only a button press away.
I don't know where that leaves us. They've not retreated from their claim, and I personally think that if they've applied anything it was probably something the car needed when it was first sold in '07. My differences in the lower revs could be due to the other work done possibly?!?!? There was a stuck brake caliper.
It's still intriguing.