I had a long chat with Lauren Bell from ARUK on Tuesday (on the phone) and on Thursday evening in person.
Basically, her claim was that while they are very keen to satisfy their customers, their dealers are not telling them there is anything "wrong" with the car
So, yet again, we need to combine efforts and push our dealers to push ARUK
She also claimed that her technical bods tell her there's nowt wrong with the standard engine map and that the Auto Delta map contravenes both Euro 4 emissions & the MOT emissions test
I told her that it's been said on here that that statement is tosh and that the actual vehicle MPG is better post map.
I also confirmed that the mapped cars perform better and that I suspected the cars at experience type days a done beforehand.
Finally, she reiterated that AR Holland are an independent importer
and that Mango's should not be offering the re-map.
So, guys & gals, get back on to your dealers and individually pressure ARUK with you issue.
I have the press card in my back pocket but lets give Lauren a chance to sort it first.