*big deep breath*
Ok, let me go through the Alfa Dealers during the last 18 months - It's a fairer reflection on the on-going work that ARUK are doing.
Piccadilly - Spent a lot of money with them over the past 10 years in 2 of the 3 outlets, buying cars and having them serviced there. However, I will never darken their door again. The quality of service work carried out on the previous 159 was horrific (the history is on AO somewhere), the hand-over of the previous f/l 156 was buggered up with lousy paperwork and fighting time after time with an MD who we really feel couldn't give a toss about Alfa Romeo (he drives German BTW
) or his long standing customers, forced us away.
I do have time for a few of the people at Piccadilly (they know who they are) and felt that there was a good relationship. Such a shame it was so badly spoilt.
A 4/5 for Piccadilly (yes we, involved Trading Standards, The AA and our solicitors and nearly took them and ARUK to court
) - being unable to fix total brake failure wasn't reassuring one bit - especially when you find out it's not just yourself suffering the same issues.
Platts of Longton - Oh dear.
Started very well. Sales guy fine, good deal on the car etc etc.
Originally bought the 1st 159 from them and as soon as it was sold, they washed their hands of it completely. Didn't want to know, refused the rejection, came up with EVERY excuse under the sun, never aknowledged a recorded delivery letter, refused to put anything in writing, never returned calls. Were part responsible for allowing my 159 to be off the road for so many weeks, leaving me without a vehicle. Poor, poor, poor.
A straight 4 for Platts.
Mangoletsi - Much, much better and the dealership that ARUK used to get them all out of the sh it.
The replacement 159 sourced through Mangos (although not without it's initial glaring faults
) is so much better, the general quality of people there (service and sales) seems so much more professional, the availability of engineers to come and talk to you/go for road tests/show you work carried out is by far the best. Shame their such a long way from me and getting there is always a pain
A 1 or 2 for Mangos - keep up the good work people and carry on looking after my bella