Warranty repair while abroad?

[DuncsGTi]

Hi all

I recently (April) bought a 159 brand new and exported it to Germany 2 weeks later.

Since then, the passenger seat has started to come apart (sports cloth)

I called Alfa UK who told me to take it to a German dealership, who have agreed that it is a warranty claim and are happy to do the work if I get Alfa UK to approve it?

My question is, isn't there a department at Alfa who can liaise between Alfa UK and Alfa DE and approve the work? I dont speak a word of German which really doesn't help!!

Pics of the seat.

http://i47.tinypic.com/kegh85.jpg

http://i45.tinypic.com/2ivbash.jpg

[cj romeo]

First 2 years are pan European... Just drive into a dealer...that's the theory.

A call to Alfa in the uk wouldn't go amiss from you, let them liaise with Germany via Italy.

[DuncsGTi]

Originally Posted by cj romeo

First 2 years are pan European... Just drive into a dealer.

I tried that, the dealer says I have to get Alfa UK to agree to pick up the bill?

[Stibbs]

I'm struggling to see what's wrong with the seat.

Is it like one of those magic eye pictures?