GT 3.2 V6 Alternator - Page 3 - Alfa Romeo Forum
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(Post Link) post #51 of 61 Old 03-08-16 Thread Starter
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New Update:

The workshop should be well-known, they were the previous Alfa Dealership.

After I got the Alfa back from them, I asked them to please charge the battery so I can drive home afterwards, which they did for me. Today, I checked and I saw that when they removed the battery for charging they ripped my air-intake flexi hose!!!!! This will cost me again at least 2-3,000 to replace and I only saw it now so they will claim it was like that.

The Alfa is booked in for the alternator change tomorrow morning, the alternator, which cost me R 7,200 has arrived yesterday from SA so all they have to do is take out the old and replace with the brand spanking new one.

The saga continues....
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(Post Link) post #52 of 61 Old 04-08-16 Thread Starter
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Was hoping to get my baby back today but they couldn't finish it today, promised me tomorrow.....
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I hope it's all right and working 100% tomorrow, especially after your ordeal with the terrible service at the other place!
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(Post Link) post #54 of 61 Old 04-08-16 Thread Starter
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yup, saw I started this thread a month ago already...ONE MONTH no baby

It was a whole row of bad service workshops for me, remember the first one wanting to charge me 38 hours labour? Hahaha

one more day, one more day one more day....

Oh, and I fixed the air-intake flexi hose where they broke it trying to remove the battery without removing the hose first with some electrical tape, looks like **** but will have to do for now. I hate my baby being patched up with tape, OMG, it looks so cheap and wrong.
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(Post Link) post #55 of 61 Old 05-08-16 Thread Starter
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WOW........just got an sms....please call urgently, of course just before 5...I call, yes hello, bad news, the car is not finished..................2 DAYS to change the friggin alternator. This is the Alfa dealership mind you.

I demand to speak to the workshop manager: I let loose.....he calls back, they will work late tonight to assemble the Alfa. I told him: I dont want a friggin rushjob, the Alfa drives high speeds and everything must be in order I dont want the engine falling off or the pipes falling off or whatever at these high speeds....no he says, he will make sure they stay late and finish it for me, it will be late in the night but today.

UN BE LIEVABLE!!!!!!! furious::furio us::f urious
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Well, I'm not surprised about that from an Alfa dealership in Namibia, as they probably have never (or perhaps only a small handful of times) changed an alternator on a 156/147/GT series car.
I think I mentioned a while back that I wouldn't recommend an Alfa dealership for that job for that very reason - not that your runaround with the "good" independent mechanics turned out any better, unfortunately!
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In my experience with getting things repaired on the Alfa, there are nearly always delays, and problems which means the repair takes longer.

The Alfa specialists I use (and they are excellent, experienced and have easy access to parts here in the UK), very rarely give a definite job completion time. They know from experience, it just takes one stripped thread, one rusted bolt to mess up the entire job. Having done a bit of work on the car myself I also know what a pain some of the jobs are, and now am just so chilled out about how long a job takes. I know it is always going to take longer than I expect. Even if the specialist tells me "I'll have it back at the end of the day", I expect that to mean end of tomorrow!

Mind you it is easier to have this attitude if you have access to another vehicle.

Silver 156 GTA SW, Q2, Koni FSD's, Eibach springs and anti-roll bars, CDA induction, re-map, Wizard/Pud exhaust - fantastic!
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(Post Link) post #58 of 61 Old 06-08-16 Thread Starter
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OK, finally good news. Thanks to Jaco, the workshop manager at the dealership, the guys at the workshop put in another 2 hours overtime and finished my baby yesterday evening. He had to threaten them to do it as one guy even wanted to go down to the coast for the weekend but his plans were cut short by Jaco. Finally. At least one guy who understands customer service.

I understood that it would take longer but when I got the bill for R 19,887 I nearly freaked out. They wanted to charge me 16 hours labor. I said in 16 hours I'll rebuild the whole damn engine and since Jaco agreed he dropped the labor down to 10 hours which I think was a fair price to pay. So all in all this is the breakdown:

Started when all dashboard lights and displays going crazy, flickering etc until the Alfa just stopped. Thought it was the battery so bought a new one. Cost R 980
After replacing battery, same story, diagnosed alternator. Tried to source regulator but no luck. Went to a workshop to ask them to just remove alternator so I can take it and have it fixed. Got quoted 36/38 hours labor. Picked up the Alfa.

Then I went to the previous dealership, they just looked at the Alfa for a day and said they cannot remove it. They put on a new Aux. belt for me. R2,000 gone plus they broke my air-intake flexi hose. Noticed it too late and didn't check it when I picked the car up. Estimated replacement cost +- R 3-4,000. Temporarily fixed it will electrical tape.

Ordered alternator from SA, R 7200, booked it into dealership. Got quoted 3.5 hours labor which was ridiculous but they are the experts. Took two days and late working at the dealership to get the car back. They wanted to charge me 16 hours labour at R 720/hour = R 11,520, just to change the alternator. After allot of arguing he dropped the price to 10 hours R 7200. That's R 4320 I saved right there just by stripping my moer and complaining. Think about that for a minute.

All in all total damage: R 17,780 - Period without Alfa= one month - actual time to change the alternator=18-20 hours (at dealership who have the Alfa manuals, tools etc to do the job)

Advice if you have alternator problems in an Alfa GT 3.2 V6: Don't try and take shortcuts (read the full thread about this horror story). Don't try and take it out yourself, yes, I know, it can be done and has been done and there are threads on how to do it but please, don't. Take it to the dealership and put in a new alternator. If you have time and the money, ask them to take it out, order the regulator (if that is the problem) and let them put it back. Be prepared for delays and delays and an empty wallet. Lesson learned.

Next up the Alfa's 96,000 Km service....I dont even want to think about this yet, too busy enjoying my baby

Last edited by Aramis; 06-08-16 at 10:34.
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From memory, specialists here in UK quote about 6/7 hours labour for an alternator change. Assuming no striped threads etc......
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I feel your pain. My alternator went a few weeks after buying the car so replaced under warranty but I know what a nightmare it can be to get parts and find someone willing to work on the 3.2. Worth it in the end though.
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Quote:
Originally Posted by alfabeat View Post
From memory, specialists here in UK quote about 6/7 hours labour for an alternator change. Assuming no striped threads etc......
Yes, about 6 hours is normal for the job, but it's nearly certain that the exhaust studs will be rusted to hell, and will be broken off unless extreme care (and time) is taken. A good idea is to talk to the workshop beforehand and find out what the labour cost would be and how much extra they will charge (at a reduced rate, because it's really their own fault) if something like that goes wrong.

My advice would still differ a little from Aramis, that if you are mechanically proficient and you have the right tools, you can do it yourself. But ONLY if you know your way around engines. Also, because the regulator is just a normal Bosch component, it should be easy to source - don't know why that's not the case in Namibia - alternator casings and windings don't really go wrong.

Also still that a good independent garage would probably still be a better bet than any Alfa dealership. I notice the "independent" place you took the car to seems to have been a former Alfa dealership - that's a red flag right there. I wouldn't regard them as "independent" really. I mean, just the fact that they tried to remove the battery without removing the intake hose tells me that they're exactly the kind of place that Alfa dealerships often are - clueless about the older cars.

Oh and also that for any mechanic doing the alternator job, they need to be FULLY aware of what it entails before you leave the car there.
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