Alfa 147 dies 10 minutes after major service
Having bought and loved 3 Alfa's over the past 20 years, I renewed the love affair by purchasing a 2003 147 2.0 T spark earlier this week for my university attending daughter (at least that's what she thinks !!).
Like any responsible dad, I booked it in for the 120,000km major service (including cam belt replacement) with my local Alfa agent yesterday, paid a pile of cash and ten minutes after driving off, I was left stranded on the freeway in peak traffic, with a massive rattle emanating from the engine. To their credit, the motor shop dispatched the technician who worked on my car to help me, but he was totally unimpressive and was soon followed by a tow truck to take the car back to the work shop.
However, the fact that they insisted that I pay for the tow, suggests that they might not accept any further responsibility without considerable "persuasion," something I hope to do when I meet their senior management in a few hours.
Being a non-technical "Alfista," I urgently need some background information in order to go into these tough discussions reasonably well prepared. Can someone please advise where I can access an online copy of the workshop manual, so that I will at least understand what they were supposed to have done. Any other advice would also be greatly appreciated.
Since she has only been allowed to pose behind the steering wheel, it goes with saying that my daughter is not impressed !