Following is the text exchange I have had on this past week whilst on holiday in the north east. My replies are in italics I hope. My garage identity has been hidden for this forum. I think they were also on holiday.
MON 23rd 930pm
Hi, I have been instructed to collect an Alfa from you. please call to arrange a suitable time.
Tuesday 24th 817am
Thank you for the message. Car is in storage. I would like written notification of this action from your client to be convenient to me as I am working.
I work for Peter James car sales, and it's my job to transport the car back to our premises. The courts have been paid which the money is on its way to you. The courts have informed you of this action and for you to release the car. I just need to know the location and dates which I can collect it. You can confirm or contact us on this number or 077905015 or 012747105
Can you collect key from the garage if I give location. I'm too busy to arrange to meet.
Good morning, planning on collecting the car Friday morning. Could you please supply the details. Thanks
(postcode) farm garage in Norwich. key and paperwork will be with the car
We cannot get hold of the garage to get the car. You need get them to call me as we want the car back and plan to come for it tomorrow. Call me or sort the key out as I don't want to go back to the courts
I arranged it for Friday. So you are saying you didn't go and want to make a new (date). The court has nothing to do with it. I will call jim at the garage.
You never confirmed it was good for Friday so we did not go. I want to go tomorrow but need confirmation today by 8pm. Thanks
I get an ansafone. So I can't help. Will try later.
At this moment in time you are withholding handing the car back to us. We have been trying to get the car back since 23rd may. Please arrange confirmation that we can collect the vehicle from a specific destination and time. Please supply options as we are travelling 200 miles.
Can you call please or arrange so I can collect this car? The garage does not answer the phone so I can't confirm if they are open. Thanks This car belongs to us, if you do not make contact with us by 12 midday today, we will report this car as stolen, and will inform the police of your contact details.
Please wait. I am in the north east so miles away and I get the same answer on the phone. I have asked someone to visit the garage later today if they can. As far as the police are concerned go ahead. Do it now. Don't wait until 12.
Now back in Norwich and awaiting Monday to speak to Jim and make the car available from Tuesday.