windscreen Replacement saga
Numptional Windscreens. . . those chaps are an absolute shower!!
I ring them up from Aviva's windscreen line to get it replaced, 3" crack across the A Zone from a large brick, "certainly sir, does your car have the automatic wipers?"
"Yes it does have a rain sensor."
"Very good sir well be with you next Tuesday"
"fine thanks" plus my address etc.
Tuesday rolls around and around rolls the man from National Windscreens. First thing he says is that they haven't got the trim for round the screen so he's hoping to put the old stuff back in. He doesn't want a cup of tea ( in answer to my offer )He'll give me a knock when it's all done.
25 mins later ( god knows what he's been doing for all that time because.. ) "sorry I can't get the old trim out it's been stuck in, they should have given me the proper trim at the depot"
You don't say!
Now I'm one half day pay down, with nothing to show. Except he's put a new 4" crack in the screen in the bottom left hand corner!
A new day is organised and along comes a different "chummy" starts to prise at the screen, stops and says " your screen has a rain sensor, you should have said that! This is the standard screen!" So now it's a week and a half since the screen got cracked, I'm 2 afternoons money poorer and nothing to show for it
A new date is not yet arrranged as the rain sensor screens are "apparently- according to Numptional Windscreens- a dealer only part "so it could take some time to source". Perhaps if they'd been actually listening last Monday when I rang them up and answered their rain sensor question it would have been here a bit sooner. They're reckoning it could be a couple of weeks!!
My wife needs that car to drive to work and take the kids with 2 large and growing cracks in the screen