Back in the V6 club
- 156 GTA.
Join Date: Mar 2008
Location: United Kingdom
2007 GT JTDm heavy and slipping clutch issue...
So, after buying my beautiful missus a beautiful GT for Xmas last year, I complained from day 1 to Arnold Clark (where I bought it from) that the clutch was far too heavy (compared to my 156 20v and the 147 2.0 I had traded in for it), although I knew before buying that there were issues with heavy clutches in these particular models. But the slipping wasn't meant to be part of the deal...
So, after buying it, there was a knocking straight away and a dodgy drop link was the culprit. But with 11 months MOT, this isn't something that happens over night - takes time. But they changed it for me.
Next, was the problem of the airbag light. Now this was a nuisance because at first, it only came on when I wasn't taking it back to Arnold Clarke to show them! Sod's Law! But it eventually decided to stay and on the 3 occasions I took it in to Arnold Clark, I asked them to check the clutch because I said I had felt slipping and I knew it was never going to cure itself!
They kept giving it back to me saying they had "fixed" the airbag light issue, but that there was "NO ISSUE" with the clutch. Surely it couldn't be my imagination??? But like I said, 3 times in for the airbag light, and 3 times I asked them to investigate the clutch.
They eventually changed the faulty sensor for the airbag light, and now hopefully, that is fully cured. But they insisted that there was no issue with the clutch. By this time, I was starting to get paranoid and angry at the same time and this wasn't a good feeling! Probably part and parcel of owning an "old" Alfa, but not a 07 plate with just over 70k miles?!
I once again complained, only this time, I asked to speak to a service manager, to which the service assistant asked me why I wanted the manager. When I told him the problem "again", he asked me to bring her in and take a "technician" out in the car with me so I could show him. I think he was referring to a mechanic lol. But all I wanted was to demonstrate what I was feeling! As soon as we set off, he felt it in 2nd, 3rd and 4th and then said, "OK, that's enough. I can feel that straight away."
Then when the "technician" told the service desk that it "was" slipping, he told me that he's have to go through Sales as it was their problem and their decision whether or not to replace the clutch. I waited for 4 days and heard nothing. So I phoned again yesterday afternoon and told them I wanted a decision by the end of the day or I'd call Head Office. 1 hour later, I receive a phone call saying that they "will" replace the clutch for me.
But they did originally try to fog me off saying that I only had a 60 day warranty - to which I could only reply that I had complained about this issue from day one! And it was in their records to show...