smoke. Lots of it!
Join Date: Jul 2006
Location: United Kingdom
Re: i cannot beleive it (alfa garages)
Perhaps you should point out just how much 'positive' advertising their service is getting on here! Almost 11000 AO members could be reading just how fantastic the service they offer is (regardless of whether only 1% of them are a convenient distance from Brighton).
When you speak to the manager next time, it might also be worth mentioning Smartalfa's reputation in this forum as another case in point! I wonder how many AO members use them now?
IMO, with reputations are everything in this field and recommendations are worth their weight in gold. This type of sloppy service must be affecting their business one way or another (word of mouth, lack of repeat visits etc).
60% of the time it works everytime.