Brace yourself, rant coming...
I called in today, but only the sales reps were in, so I got the usual run of excuses about people being off, computer problems and all the rest, along with questions about the football, world cup, weather, and anything else they could do to distract me
I'd actually misread the mileage, it has 13,400 on now, but following this thread, I've read through the service manual, and accoriding to it, you have a 1 month or 1000 mile window either way, which if not met, could
cause the warranty to be void. This could
therefore make my warranty invalid.
The rep that sold me the car assured me today that if not done (he agreed that the oil description alone sounded like it hadn't been done) the service would be done, and that the warranty would still be intact, and that if I wanted it in writing, I could have it, although he (and I am quoting) "would prefer if we could just fiddle the mileage on the service book to make things easier"
The worrying thing is that if I hadn't bothered to play with the on-board computer, I'd never have realised, and although I know the first service isn't major, it needs to be done.
He's promised to phone me tomorrow to sort everything out, and I've told him that if he doesn't, I'll reject the car, which I don't want to do, as I've fallen...
I've also asked them to put in writing that they'll supply me the missing key they promised (they only supplied one),... and the CD for the Sat-Nav which is missing... and the Sim Card for the Connect+ system which is missing...
It doesn't make good reading does it
Do you think that dealers like these actually know that people get hooked, or is it the fact that Alfa dealers aren't exactly common and so they can be complacent? I do know that if it was a Ford Focus, I'd have walked away and gone to the next dealer (probably a couple of hundred yards down the street!)
Okay, rant off... for now.
Other than that, the car is beautiful, and drives lovely. The wife & kids think it's wonderful, and the neighbours are ignoring us