Ok, car went in this morning...
That same guy happened to be in the office and piped up again, saying about the legal rights. I simply explained, well if I have none.. why am I here, via the finance company... via trading standards. I think that took him down a peg, but he persisted to say he has been told to put the phone down on anyone talking about 'legal rights'
So now.. I'm carless. They know its knocking, but cant do anything until Monday and will try and do anything through the warranty anyway and claim the money back. He said its likely if its more than 3-400 quid, they will just refund it. Thats all well and good, but no courtesy car available, and it all leaves me pretty screwed for next week with work etc.
Overall, this has been a nightmare experience and I might just buy a bicycle!