You are better off getting it changed outside insurance and get an original or decent quality one.
Insurance companies tend to use Autoglass and National windscreens and the quality is appalling imo. They are about 2/3 the thickness of the original screens and chip and crack at the first hit of road grit or salt.
Many count it as a claim although it doesn't effect for NCB. Swiftcover and Elephant I have been told will not give you the years NCB if you have a new screen.
Check out independents, they can often source better screens, be cheaper than the big boys and have a reputation to protect so are not fitted by monkeys. My Fiat Sedici I bought from brand new had a screen after 18 months via insurance. It lasted about 13 months by that time looked like it had been in an Al Capone shootout. The trim never fitted properly again, the dash rattled and you could see it had not been put in square. It basically made an 18 month old car feel like a 6 year old car thanks to National windscreens. Of course they said it met their standards.
The windscreen business is just another big insurance con imo. I will never get the insurance to arrange windscreen replacement again.
Last edited by Alfa luke; 14-05-13 at 23:07.