Ive bought spares from them and recomended people to them for spares i havnt got. If i get a call for repairs from far off i recomend Autolusso if they are nearer. Ive never heard a bad word said about them. Never the less the more people you do work for at some point you may get an unhappy customer.Whether or not the "unhappiness" is justified needs to be considered.I put a secondhand rad in a customers car cos she could not afford a new one six months later when it started leaking i was worthy of being on rouge traders!!