I think everyone has a nightmare dealer story on here.
Mine is of the allelectric kidderminster dealer
I was all set to buy a car off them and went to collect it on a sunday.
It had a 3 foot scratch down the door was absoloutely filthy and had lumps of dried on polish. Even the alfa badge on the front was badly scratched.
I refused delivery of the car until it was sorted out.
Next day I had many an angry phone call to them as they thought I was being picky and thought I should have taken it !
After many days of complaining and bickering from them they agreed to deliver it to me on the back of a trailer to my place of work.
They never turned up
Next day and another angry phone call and they agreed to send it out again on a trailer.
30 minutes after that phone call the manager called back saying "sorry were not prepared to sell you the car" when asked why the simply said we dont want to !
They threw their toys out of the pram over all of this fiasco which was entirely there fault
Whilst all of this was going on the alfa romeo sales manager quit leaving me to deal with an arrogant ***** of a salesman.
The hyundai salesman couldnt believe what was going on ! (He was the only person answering the phone)
Story had a happy ending though
I contacted Makro Motoring and bought an 04 plate (other was 03) alfa 147 for only £200 more. The whole process took only 5 days between phone call and me having the car