Need to air my fury;
My GT is 2 years old on 28/06. This week the air bag light came on. I booked it in with Donalds at P'boro for today.
My girlfriend took the car over this avo and this is what has happened up to now.
They put car on diagnostics machine and it showed a fault in the passenger airbag and they confirmed that this need replacing at a cost of £975
They then said that on the 'efigi' report the car was coming up with no warranty date. My lady said "The car is registered on the v5 from 28/06/07 so as far as i'm concerned the car is under two years old so is under manufactuers warranty"
They said without a warranty date on this report they can't do anything. She then phoned me and i went ape, i thought they were trying to get out of doing the work and then expecting me to claim on the third year warranty that i have personally taken out (which doesn't cover airbags i have just found).
I then phoned them and got the same story. A helpful chap then told me to me to ring Alfa and talk to customer relations. I spent an hour on the phone to Mario who confimred on his report that the car infact hadn't been registered for warranty but my argument is that the car is under 2 years old so the fact it hasn't been registered is irrelevent.
I have now got to scan and e-mail the v5 and report from donalds to alfa uk to allow them to insert a warranty start date. Surely donalds could have done this as all i am doing is regestering it retrospectivly??
I'm so angry that people don't want to help and i am clearly in the right. I'm stuck with a bill for £1000 for a car that is under warranty.