The dealer network leaves much to be desired.
When Alfa in Australia was run by Alfa I had an accident in my 4 day old Alfsud sprint.(Hit drivers door of Porche 924 that drove staight through a giveway sign at night)
I was told by repairer to contact Alfa Romeo Australia.
I rang and was rang back by Mr Massa who I believe was the Managing director of the Ausralian Operation.
He was able to get for me a complete factory welded front end for my car.
My original cars were service by Clemen's Sporting Cars. They were efficient and the staff actually appeared to be interested.
These days I am still waiting 7 moths for a relacement front spoiler. Or if it had arrived the dealer cannot be bothered to tell me.
The need fro replacement well the original one was badly damaged during servicing
My dealer has broken the interior hatch panel twice. First when the boot lock was replaced and then when the replacement was being fitted. On both occasions the dealer did not inform me it was broken.
Also a boot lock replacement required my car for the day. ( no car offered)
I suppose based on this an engine rebuild would take a year eek!
When a head light cover on my SEAT Ibiza Gti was broken by the dealer. I was informed imediately that it was broken and relacement was on its way.
Alfa need to gain control of their dealer network. rant