Thirsty for Alfa
Join Date: Oct 2007
Re: My love has gone down the pan
My only advice from this side of the world is......
"Don't give up, don't be scared of getting very grumpy, and demand more senior levels of discussion into the matter. You have done your side (by getting regular scheduled servicing I asssume), so after such advice, it's not your problem."
If others have had success on similar issues, then don't let them get away with it. In today's retail climate, surely they need the business (although they may be feeling the internal pressure to not spend I suppose), but they need to look after their customers at the end of the day.
Good luck, we feel for you.