I have had my 147 2.0 for 3 months now, and since I bought the car new, the Sat Nav has not worked, squeaky clutch, 3rd seatbelt does not work and not my doors wont open and lock properly from the remote (I have to individually open doors with the key).
My local dealer CO OP MOTOR GROUP
has not fixed anything yet apart from the squeaky clutch (at the second attempt mind you).
They had no idea how to fix the sat nav, and had to speak to Alfa technical about the problem.
The resolution is they have ordered a new Sat Nav system, a new aerial and a new body computer for the doors...
This was three weeks ago, and they booked it in the other day for fixing. Lo and behold I got a phone call the day before saying the parts have not arrived, and they would phone me the day after (which I had already booked off work and cancelled my meetings) when they would arrive.
They called. I cried
The parts are not even in the COUNTRY and Alfa can give NO ETA on delivery!!!!
Well, I phone Alfa customer services and they said DA DA DAAAAHHHH....
You have to go through your local dealer, we cant deal with this problem.
So after this wonderful sequence of events, I have a 3 month old car that has never had its Sat Nav working, cant lock and open its doors properly, and cant carry a 4th passer safetly.
Does anyone know if there is anywhere in Nottingham who will give me better service than this bunch of inept monkeys...
(and yes, I am writing a severe letter of complaint to alfa)
rant over, sorry frown