Got my Alfa now for about 17months. It was delivered with the airbag warning light on!! Did not realise it was a problem (and could not verify, cos I did not get a manual with my car!). Took it back to them, they reset the system! It has since then happened more than 6 times! Each time they did something different! The previous 2 times, they soldered the passenger seat....then the last time (last week in fact!) they soldered the drivers "side" airbag!! They gave no explanation, but since it has been a problem since new, there was no charge for the work!! Lesson learnt...when (and a big IF!!) buying the next alfa, move the seat back,and forth, and back and forth......to check if airnag light comes on!!
Definitely complain and try and get warranty to kick, cos it is a system design flaw....I have never heard of a BMW or VW airbags not working....wonder if the BMW/VW guys were just smart and disconnected the warning light..... wink