Re: 147 no power and smoke!
If you get any 'wear and tear' crap..don't pass go..just go straight to trading standards. Its mechanically failed...full stop. Don't take any crap whatsoever, go in hard and heavy if they argue the toss. Some garages just chuck the wear and tear thing at you to cover themselves as its the warranty company that has to accept liability. If a garage says "Its covered" and the warranty co say "Its Not" then the garage can be liable, so they play safe until warranty company give the thumbs up.
If you accepted this as wear and tear then absolutely any failure could be interpreted as wear and tear which is a load of cobblers and legally unsustainable. Its bust..it broke...it is a deceased turbo...that is what mechanical failure insurance is SUPPOSED to cover for gawds sake.
What you DO need to check in your small print is that the turbo is covered by the warranty, and that the service schedule is smack on up to date.
If no joy as a last resort go to small claims court they will back you 100% I would guess. Don't accept any rubbish about 60k being a normal life for a turbo and it being a service replacement. They can and do last for years..but like any other item, some fail.
Three years as assistant claims manager at a warranty company tells me I'm right. Just let them know in no uncertain terms you are not giving up on the claim if they argue.
Last edited by AlfaLincs; 26-09-08 at 06:45.