Prior to taking my 147 in to the dealer for its 12k service I mentioned the much discussed boot alarm problem, so that they could carry out any adjustment etc. during the service. Surprisingly
they had never heard of the problem but engineer suggested the boot catch and through further discussion we discovered that the rubber bump stops can be wound in and out to adjust. I suggested trying adjustment first and had no further problems up to the service date. I was not too concerned about this problem and on booking in for the service told the receptionist that the problem seemed to have been solved (wrote this on the booking in card).
However 'engineer' investigated problem- boot catch, bump stops and key switch. They came to the decision that it was the key as it didn't work with the car at all after it had been 'reassembled' (order new keys).
Upon returning home, after collecting the car, I tried the other 'untouched' key switches and nothing worked.
So back to dealer who concluded that they had damaged the body computer while carrying out investigation (ordered new one).
Six weeks later and ive just heard the parts are in to be fitted, but when I asked for a courtesy car (wife is due to give birth any day) I was told I will have to wait another week. Thats seven weeks without an alarm protecting my pride and joy due to dealer incompetence. Im considering taking car to another dealer for any future servicing, but will they be any better,
and will be forwarding my feelings to dealer, dealer head office and Alfa UK, once this problem has been resolved.